How to Fix Alps_SetMouseMonitor Error!! In Windows 10/11
If you have recently upgraded to the latest Windows 10 or 11 version, or if you have recently loaded the latest Windows 10 update, you may have difficulty using the keyboard and touchpad. When you turn on the computer, it first displays a blank screen for a few seconds before displaying the login screen. When you try to log in, you may see the Alps SetMouseMonitor Error!!, which prevents you from using your keyboard, mouse, or touchpad. However, you can connect an external mouse or keyboard, which should operate regardless of the error.
When you log in, however, you will see Apoint.exe and Alps SetMouseMonitor Error!! on your desktop. There is no other option at this time but to accept the error. Although this error may disappear after the second time you accept it, there is a chance that you will see it again, preventing you from using the mouse, touchpad, and keyboard, which can be inconvenient. The good news is that this blunder is easily remedied. Let’s see how it goes.
Method 1: Press the Start Button
1. Turn off your computer by pressing the power button.
2. Now, unplug the charger from the computer.
3. Press and hold the power button for 10 seconds.
4. Then, for 60 seconds, press and hold the power button.
5. Reconnect the charger and restart your computer.
Method 2: Using the Troubleshooter for Hardware and Devices
This error is relatively typical with Lenovo computers, and users should run the hardware and devices troubleshooter to resolve the issue, according to the Lenovo support service.
Step 1: On your keyboard, press the Win + R keys together to launch the Run command window.
Step 2: Type Powershell into the Run command search field and click the Ctrl + Shift + Enter shortcut keys to run the elevated Windows PowerShell.
Step 3: In the Windows Powershell (admin) window, type the following command and press Enter:
msdt.exe -id DeviceDiagnostic
Step 4: The Hardware and Devices window appears.
At the bottom, select Advanced.
Step 5: Tick the box next to Automatically apply repairs.
Step 6: The troubleshooter begins detecting any issues.
It will then provide a list of problems.
Select your problem, and the tool will begin troubleshooting it.
Step 7: When the troubleshooting is complete, you will be given two options: Apply this patch or Skip this fix.
Apply this repair to finish fixing the error.
Step 8: You will be prompted to restart your computer for the modifications to take effect.
To proceed, click Next.
The troubleshooter will automatically resolve the issue, and you should no longer receive the error after restarting your computer.
Method 3: Remove the Keyboard and Touchpad Drivers
Because the issue is tied to the keyboard and touchpad device, you should try deleting these drivers and see if that helps. To uninstall the drivers, follow the steps below:
Step 1: Right-click the Start button and select Run to launch the Run command.
Step 2: Type devmgmt.msc into the Run command search field and press OK to open the Device Manager window.
Step 3: Expand the Keyboards area in the Device Manager window.
Right-click the keyboard driver and choose Uninstall device.
Step 4: Next, enlarge the section HID-compliant touch pad.
Uninstall the touchpad driver by right-clicking it.
When the uninstallation procedure is finished, restart your computer, and the system will automatically reinstall the drivers.
Check to see if the Alps SetMouseMonitor Error!! comes again.
Method 4: Update the BIOS of the Device
Before you begin updating the computer’s BIOS, make sure to check the BIOS version in your Windows 10 PC. Let’s look at how to determine the BIOS version:
Step 1: Press the Win+X hotkey and choose the Run option.
Step 2: The Run command window will be opened.
To open the System Information window, type msinfo32 into the search box and press Enter.
Step 3: Go to the right side of the window and record the BIOS Version/Date.
Step 4: Go to the computer’s manufacturer’s website and get the most recent update for your BIOS version.
Complete the update installation and restart your computer. You should no longer notice the error, and the mouse, keyboard, and touchpad should all work properly.
Method 5: Discharge the Battery
Many people propose completely draining the laptop battery to resolve the issue. So, simply unplug the battery cord and let the PC run until the power is totally depleted and the laptop shuts down. Connect the battery connector back to your laptop and restart your computer once it has completely shut down. Check to see if the Alps SetMouseMonitor Error!! still appears after it boots up.