Is your computer failing to shut down when you try to shut it down? Don’t be concerned if your machine does not shut down at all. This issue is frequently caused by your computer’s quick startup or defective drivers. Follow these simple solutions, and the problem will be resolved in no time.
Solution 1: Disable and re-enable hibernation-
Disabling and re-enabling the hibernation system on your computer may resolve the problem.
1. Type “cmd” into the search box.
2. Then, in the elevated search result, right-click on “Command Prompt” and select “Run as administrator.”
Command Prompt with administrative rights will be opened.
3. To turn the hibernation off, copy-paste this command and hit Enter.
powercfg h off
Close Command Prompt window.
Try to shut down your computer.
Fix 2- Turn fast startup ‘Off’-
This problem may be caused by a fast startup. Disabling it will solve this issue.
1. Press Windows key+R to launch Run window.
2. Now, copy-paste this command and then hit Enter to execute it.
Power Options window will be opened.
3. Now, click on the “Choose what power buttons do” option.
4. You need to click on “Change settings that are currently unavailable“.
5. Next, under ‘Shutdown settings‘, uncheck the option “Turn on fast startup (recommended)“.
6. Then, click on “Save changes“.
Now, try to shut down your computer.
If this fix is not working, go for the next fix.
Fix-3 Update/ Rollback IMEI driver-
Updating or rolling back the IMEI driver may solve this issue.
1. Pressing Windows Key+R should launch a Run window.
2. To open Device Manager, “devmgmt.msc” and hit Enter.
3. Now, expand “System devices” and then in the expanded list, double click on “Intel(R) Management Engine Interface“.
4. After that, click on the “Driver” tab.
5. To update the driver, click on “Update driver“.
6. Then, click on “Search automatically for updated driver software“.
7. If you see this message ‘The best drivers for your device are already installed‘ and then click on “Close“.
8. Coming back to Properties window, click on “Rollback driver“.
9. Select “My apps don’t work with this driver” and then click on “Yes“.
This way, the previous version of the driver will be rollbacked.
Close the Device Manager window and shut down the computer. It should solve your problem.
Your problem will be solved for sure.